Covid-19 Information & Changes

Update 19th July 2021 - "Freedom Day"

We would like to reassure everyone that despite the so-called "Freedom Day", we will continue to maintain a safe and hygienic environment for all our staff and clients. For this reason, our Covid safety procedures WILL NOT CHANGE. Staff will still wear all appropriate PPE and clean between each client; and we will also still be asking everyone in close contact to wear masks (unless exempt), checking temperatures and sanitise hands on entry and exit to the clinic. Covid screening will also still take place via a questionnaire prior to appointments.

We feel we’ve worked extremely hard to create a safe and welcoming environment and we won’t risk jeopardising that. We all look forward to one day not living with these measures, however for now, we will continue to do our upmost to keep clients and staff safe. By keeping our stringent measures in place we feel we can remain open without adding pressure to the NHS.
Thank you for your continued support

All Chiropractic, Shockwave and Massage appointments are currently available.
You can book online, call 01785 530911 (Stafford) or 01952 825042 (Newport), or Contact Us and we will book you in ASAP. We look forward to seeing you!

We are now accepting face to face new and existing clients. Please note our current working hours and Covid procedures below.

Chiropractic & Shockwave

Clinic Hours:

  • Stafford: Mondays 8am to 1pm, Wednesdays 10am to 8pm and Thursdays 2pm - 8pm
  • Stafford (Shockwave only): Friday and Saturday mornings 10am to 12pm
  • Newport: Tuesdays 9am to 8pm

For NEW Chiropractic or Shockwave patients:

  • Your paperwork will be sent to you via your appointment confirmation/reminder emails for you to complete online
  • If you can't fill your paperwork out online, we will call and go through the form(s)

For NEW and EXISTING Chiropractic or Shockwave patients:

  • Up to 48 hours before each appointment, we will send you confirmation and/or reminder emails
  • Within that email will be a link to fill out a Covid-19 Risk Assessment and Declaration
  • We will also call you before your appointment if necessary

Massage (Stafford only) - now taking bookings:

Clinic Hours:

  • Liesa Mondays 2pm to 7.30pm, Thursdays 9am to 12.45pm and Fridays 10.30am to 7.30pm

For NEW massage patients:

  • Your paperwork will be sent to you via your appointment confirmation/reminder emails for you to complete online
  • If you can't fill your paperwork out online, we will call and go through the form(s)

For NEW and EXISTING massage patients:

  • Up to 48 hours before each appointment, we will send you confirmation and/or reminder emails
  • Within that email will be a link to fill out a Covid-19 Risk Assessment and Declaration
  • We will also call you before your appointment if necessary

General procedures

For the safety of you and our staff, we are:

  • Adapting our appointments and reception areas to allow for social distancing and cleaning
  • Providing hand sanitiser for your use in the reception areas and treatment rooms.
  • Wearing all appropriate PPE according to PHE guidelines
  • Cleaning and disinfecting of all necessary surfaces between appointments
  • Considering and assessing each case individually to determine possible risks of Covid
  • Promoting remote-treatment and self-help where appropriate (e.g. for those at high risk)

Covid-19 Patient Information

Please adhere to the following instructions when attending your appointment:

  • Please leave loose items at home, including belts.
  • Please bring a freshly laundered towel to your appointments (Chiropractic only).
  • Please arrive in clothes comfortable and ready for treatment. We won't be offering gowns unless absolutely necessary.
  • Please wear your own mask or face covering. If not, one can be supplied for a £1 fee.
  • Please arrive on time or (at most) 5 minutes early for your appointment. If you are late you may miss your appointment and have to reschedule.
  • When you arrive, please stay in your car or wait outside. Your clinician will come and collect you or call you to let you know we are ready for you.
  • Please sanitise your hands using the hand gel on entering the building.
  • Please attend your appointment on your own, unless you are under 16 years old.
  • Please note that we will be taking card payments to prevent handling of cash.
  • Please leave the clinic immediately and as quickly as possible after your appointment.
  • Receipts will have to be emailed or posted and cannot be printed at the appointment.

WE WILL RISK ASSESS YOUR APPOINTMENT IF YOU OR SOMEONE IN YOUR HOUSEHOLD/ UNDER YOUR CARE ARE IN A HIGHER RISK GROUP FOR COMPLICATIONS FROM THE VIRUS. High risk or extremely clinically vulnerable people are now advised they can leave the house, however we will need to assess you on an individual basis. More information on what dictates an extremely vulnerable person can be found by clicking here.

IF YOU OR ANY OF YOUR HOUSEHOLD/UNDER YOUR CARE ARE SELF ISOLATING, OR DEVELOP ANY OF THE FOLLOWING SYMPTOMS AFTER MAKING THE APPOINTMENT:

  • LOSS OF TASTE OR SENSE OF SMELL
  • FEVER
  • COUGH
  • SHORTNESS OF BREATH
  • FLU LIKE SYMPTOMS
  • Or any other symptoms of COVID 19, which can be found by clicking here, please cancel your appointment.

IF YOU HAVE VISITED ANY OF THE COUNTRIES NOT EXCLUDED FROM "ALL BUT ESSENTIAL TRAVEL" IN THE LAST 14 DAYS, YOU MUST NOT VISIT THE CLINIC. You must quarantine for 14 days before visiting us if you have been to any of the countries NOT in the governments exempt list.

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