Covid-19 Information & Changes

Covid Procedures and Information

We would like to reassure everyone that we will continue to maintain a safe and hygienic environment for all our staff and clients. Mask wearing and PPE use is no longer mandatory, but is risk-assessed on a case by case basis. Our practitioners will continue to wear masks if necessary or asked, however it is not currently mandatory in a healthcare setting. To keep everyone safe, strict infection prevention control measures are still in place, and we will be asking patients to complete an illness screening form before attending.

Thank you for your continued support

All Chiropractic, Shockwave and Massage appointments are currently available.
You can book online, call 01785 530911 (Stafford) or 01952 825042 (Newport), or Contact Us and we will book you in ASAP. We look forward to seeing you!

Chiropractic & Shockwave

Clinic Hours:

  • Stafford: Mondays 8am to 1.40pm, Wednesdays 10am to 7pm and Thursdays 1.30pm - 7pm
  • Stafford (Shockwave only): Friday mornings 10am to 12pm
  • Newport: Tuesdays 8am to 7pm

For NEW Chiropractic or Shockwave patients:

  • Your paperwork will be sent to you via your appointment confirmation/reminder emails for you to complete online
  • If you can't fill your paperwork out online, we will call and go through the form(s)

For NEW and EXISTING Chiropractic or Shockwave patients:

  • Up to 48 hours before each appointment, we will send you confirmation and/or reminder emails
  • Within that email will be a link to fill out an Attendance Declaration
  • We will also call you before your appointment if necessary

Massage (Stafford only):

Clinic Hours:

  • Liesa Mondays 2pm to 7.30pm, Thursdays 9am to 2.15pm and Fridays 10.30am to 7.30pm

For NEW massage patients:

  • Your paperwork will be sent to you via your appointment confirmation/reminder emails for you to complete online
  • If you can't fill your paperwork out online, we will call and go through the form(s)

For NEW and EXISTING massage patients:

  • Up to 48 hours before each appointment, we will send you confirmation and/or reminder emails
  • Within that email will be a link to fill out an Attendance Declaration
  • We will also call you before your appointment if necessary

Illnesses and Covid-19

If you have ANY current illnesses or feel unwell, including Covid symptoms (found at https://www.nhs.uk/conditions/coronavirus-covid-19/symptoms/), then please DO NOT attend and reschedule your appointment.

General Appointment Information

​We ask that you please:

  • Arrive on time for your appointment and wait in reception if available.
  • Wait for your clinician to come and collect you when ready
  • Wear clothes that are comfortable and ready for treatment.
  • Sanitise your hands using the hand gel on entering the building.
  • Attend on your own, unless under 16 or require a chaperone.

Please note that if you fail to arrive for any of your appointments or if you give us less than 24 hours notice of cancellation, we reserve the right to charge a fee or keep any pre-payment.

​Our general clinic policies are available here: https://purehealthchiropractic.co.uk/general-policies

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