Wednesday 27th May 2020
Hi to all our lovely patients and friends! We are missing you, and we haven’t forgotten about you! We hope that you and your families are staying healthy and well.
We’d just like to give you an update on the current situation at the clinics given some of the recent events and news over the last week.
As I’m sure many of you know, our Stafford clinic is contained within a gym environment. This means that our re-opening will be at the discretion of when they are permitted to start opening their doors over the coming months. Until then, sadly the Stafford clinic will remain unavailable for both chiropractic and massage appointments.
At our Newport clinic, due to the nature of multiple therapists usually working from these premises, we are looking at ways and means of allowing one person at a time to use the clinic so that there is minimal risk to people visiting for treatment.
This is proving to be a challenge, but our number one priority is the safety and comfort of our clients and staff. The virus hasn’t gone away, and you can be rest assured we are working hard to come up with procedures in place that will minimise risk to everyone. This means creating risk assessments and clinic procedures, sourcing protective equipment and the waste management needed to follow all guidance so that we can open our doors with the least risk to you and our staff. This is time consuming (and expensive) and I’m sure you can understand that with the hands-on nature of our work it is not straightforward.
With that in mind it does look like things are starting to calm down and we are heading towards a new “normal”. Realistically, we will be hoping to open our doors to urgent cases from mid-late June or early July depending on guidance over the next week or two. There will be procedures in place to keep all of us as safe as possible and we will provide further details once we know a date.
The important thing to realise is that we have not abandoned you! We are still here to help if you are struggling. Our chiropractor is volunteering free support to any existing clients that are suffering via email, telephone or even virtual consultations if necessary, and then see you hands-on when we re-open again.
Whilst it creates economic challenges for our small business to remain closed, we feel that your health and safety, and that of others working within our clinic, is of much greater importance.
We understand it may be frustrating being unable to access hands-on care during this time, and below is a graphic to explain the important key reasons behind why our clinic remains closed.
During these challenging times, we appreciate your support and understanding. Thank you, and stay well and safe.
All the team at Pure Health Chiropractic & Wellness